WE ARE FULFILLING ORDERS AS NORMAL 😊👍🏼
- CLICK TO READ ALL COVID-19 RELATED TUF UPDATES -

FREE SHIPPING ON ORDERS:
US ($35+) | INTERNATIONAL ($60+)

EXCHANGES PROCESS

Exchanges

We offer exchanges within 7 days of your order’s delivery date.

In order to exchange your unused/unwashed/unopened TUF item(s), please follow these steps exactly:

1. Place a new order for the item(s) that you would like to exchange for on either our website or Etsy shop (must be equal or greater value)

3. Send back your original item(s) within 7 days of new order date to:

The Urban Flair
PO Box 6604
Oceanside CA 92052
(Note: UPS will not deliver to PO Boxes)

4. Once we receive and inspect your item(s), we will process a refund to your original payment method of your initial order (excluding shipping costs) within 3-5 business days

Additional Notes:

All shipping related costs are non-refundable

Customer is responsible for taking care of exchange related shipping costs and ensuring package makes it to TUF (we recommend purchasing and providing us with tracking!)

All sale items or personalized/customized orders are final sale and cannot be exchanged

We will not process an exchange on any item(s) received:
- That have been used/worn/tampered with
- Are otherwise not in resellable condition
- Where exchange order was not placed prior to
- Exchange has not arrived back to us/was lost in transit
- Ship back date falls outside of our designated time frame

SEARCH THE URBAN FLAIR

Your Cart